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Springfield Urgent Care

Primary Care • Eastpointe, MI

★★★★★5.0/5418 reviews across 3 platforms

Ratings by platform

  • Solv Health: 2.7/5 (3 reviews)
  • Birdeye: 4.9/5 (67 reviews)
  • Promallu: 5.0/5 (348 reviews)

What patients say

Patients praise

  • Professional, friendly, and welcoming staff and medical providers
  • Convenience of walk-in services and extended hours
  • Efficiency and reasonable wait times in positive experiences
  • Clean, well-maintained, and comfortable facilities
  • Clear communication of care plans and thorough medical explanations

Common complaints

  • Long wait times and administrative inefficiencies
  • Perceived lack of attentiveness or poor bedside manner by some medical staff
  • Complaints regarding billing, insurance, or perceived focus on revenue over care
  • Occasional miscommunication about test results or administrative errors

In patients' words

"They care more for your money then your actual healthcare. Avoid at all cost!"

— Solv Health review

"I rarely ever leave ratings of places... but this place is AMAZING!! I was in and out so fast. ALL of the staff was so nice and so efficient."

— Springfield Urgent Care patient testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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