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Eastlake Pediatrics – Comprehensive and coordinated care for ...

PediatricsEastpointe, MI

★★★☆☆2.9/527 reviews across 2 platforms

Ratings by platform

  • Yelp (Roseville, MI): Mixed (3/5 stars for the Roseville location) (11 reviews on Yelp)
  • Yelp (Palm Harbor, FL location): 2.9/5 stars (16 reviews)

What patients say

Patients praise

  • Excellent, caring doctors (specifically mentioned Dr. Francis)
  • Efficient appointment scheduling for existing patients
  • Clean office environment with separate sick and well rooms
  • Prompt follow-up on concerns

Common complaints

  • Unanswered phone calls
  • Difficulty scheduling appointments for new patients
  • Impersonal service reported by some patients

In patients' words

"Heard really good things about the office, but after several unanswered calls I finally was told that unless my newborn was 1-2 days old (discharged) they can’t see her as a new patient."

LocalityBiz review (Roseville, MI)

"This is an amazing pediatrics office. We love Dr. Francis she is always patient with us and answers any questions we have during visits."

Yelp review (Roseville, MI)

"I had a bad experience with my child at this practice. The service is very impersonal and they dont seem to care for the kids."

Yelp review (Palm Harbor, FL)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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