Pediatric Adolescent Clinic | C. S. Mott Children's Hospital
Adolescent Medicine • Eastpointe, MI
Ratings by platform
- Vivian Health: 4.1/5 (based on 18 reviews) (18 reviews)
- TrustReviewers.com: 4.5/5 (based on 435 reviews) (435 reviews)
- Birdeye (Neurology department): 2.8/5 (based on 9 reviews) (9 reviews)
What patients say
Patients praise
- Highly skilled, compassionate, and life-saving medical care, particularly for complex/specialized conditions
- Positive experiences with specific doctors and medical teams (e.g., neurology)
- Clean hospital environment and pleasant atmosphere
- Strong patient resilience and recovery success stories
Common complaints
- Long wait times and delays in being seen by a doctor
- Communication issues, including difficulty scheduling appointments and unexpected rescheduling
- Perceived lack of urgency in care and poor office management
- Complaints regarding the handling of referrals and follow-up communication
In patients' words
"Absolutely appalling service... we were made to wait for 4 hours without being seen by a doctor. The lack of urgency and care for a child in need of medical attention is absolutely unacceptable."
— a-better-place.com"Our care from everyone at Mott was second to none. Every nurse, doctor, technician, and staff member were so compassionate, helpful, and loving during the toughest month of our lives."
— C.S. Mott Children's Hospital LinkedIn postMore clinics in Eastpointe
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