Westchester Medical Center Health Network
Hematology • Eastchester, NY
Ratings by platform
- Birdeye: 2.7 out of 5 stars (based on 787 reviews) (787 reviews)
- SeniorHealthDatabase.com: 2 out of 5 stars (N/A)
- Vivian Health: 3.9 out of 5 stars (based on 45 reviews) (45 reviews)
What patients say
Patients praise
- High-quality medical care in specific departments like NICU, rehabilitation, and oncology
- Compassionate and attentive staff mentioned by some patients
- Good outcomes for specialized treatments and surgeries
Common complaints
- Billing department issues and poor customer service
- Dissatisfaction with communication from nurses and doctors
- Poor ratings regarding hospital environment (cleanliness and quietness)
- Negative general perception of the hospital compared to national averages
In patients' words
"Not only did i work here, but was also a patient a few times. Both sides of the coin were pleasant experiences. I'm sincerely grateful!!!"
— Birdeye patient review"trying to get their billing department on the phone is like I have to use the word pathetic they are rude they hang up on you They they give you wrong information wrong emails I will never use one of their doctors ever again"
— Birdeye patient review"The NICU experience was amazing. Everyone was always so kind. It’s such a difficult job but they always remained friendly and helpful."
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