Dialysis Center of East Providence - Innovative Renal Care
Dialysis • East Providence, RI
Ratings by platform
- Medicare-based patient experience data: 87% of patients rated the center a 9 or 10 out of 10 (No public reviews on platforms like CitySquares)
What patients say
Patients praise
- High patient satisfaction ratings for nephrologist communication (79% reported "always" communicated and cared)
- High patient satisfaction ratings for center staff (75% gave a 9 or 10 rating)
- High overall facility satisfaction (87% gave a 9 or 10 rating)
- Positive feedback regarding staff professionalism, synchronization, and respect
Common complaints
- Minority of patients (up to 7%) reported dissatisfaction with nephrologist communication and care
- Some patients (up to 10%) reported dissatisfaction with staff communication and comfort levels
- Small percentage (1%) gave the facility a rating of 6 or less
In patients' words
"It’s truly like watching a live ballet, every move is so synchronized and precise. I have never seen a group so dedicated to what they are doing. Your team demonstrated a level of professionalism and respect that is truly commendable."
— Patient Testimonial (Gail)More clinics in East Providence
Our Facilities | Brown University Health
Patients praise: Praise for individual physicians, nurses, and clinicians for being professional, kind, and knowledgeable · Efficient and positive experiences with certain specific services like infusions, lab work, and imaging.
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