East Bay Health Center, Sweetland Building
Adolescent Healthcare • East Providence, RI
Ratings by platform
- Yahoo Local: 2.0 out of 5 stars (aggregate) (Not explicitly stated as a total count, but represents aggregate data from Yahoo Local for EBCAP general location)
What patients say
Patients praise
- Appreciation for individual medical providers and physicians
- Accessibility of services for students and staff at the Sweetland Building location
- Positive experiences with specific providers described as professional and caring
Common complaints
- Difficulty reaching staff or unresponsive phone lines
- Concerns regarding administrative efficiency, specifically with prescription processing and appointment scheduling
- Reports of perceived lack of compassion or bedside manner from some support staff
- Patient frustrations with communication, including failure to return calls or provide status updates
In patients' words
"I have been going here for years, I love Dr. Fessler BUT the staff has changed so much I don't even want to call there. The lack of compassion is a shame... The continuity of care has been forgotten by nursing staff."
— Rehab.com review for East Bay Center"The only reason I’m giving two stars instead of one is because I love my doctor, Dr. Denny, and every experience I’ve had with her has been absolutely lovely. As for the management, I have had to call multitudinous times to put my prescriptions through."
— Rehab.com review for East Bay Health Center-Barrington
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