Eye Doctors, Eye Exams & Glasses in East Point, GA | Visionworks
Optometry • East Point, GA
Ratings by platform
- Yelp: 2.2 out of 5 (34 reviews on Yelp)
- Vitals: 5.0 out of 5 (1 review on Vitals)
What patients say
Patients praise
- Helpful and knowledgeable doctors in some instances
- Convenient location within Camp Creek Marketplace
- Generally efficient pre-screening and exam processes for some patients
Common complaints
- Long wait times despite having appointments
- Poor customer service and unprofessional staff behavior
- Concerns regarding hidden costs or upselling for contact lens exams and products
- Difficulties with prescription accuracy and return/refund policies
In patients' words
"To my dismay, this had to be one of the worst customer service experiences Ive ever had... I arrive on my appointment date on time which was 1:30, and did NOT leave until after closing time which was roughly 5:15pm."
— Patient review (via stores-goods.com)"I was in hurry and the eye doctor had the nerve to say if I wanted to reschedule. You think I waited this long to reschedule? No sympathy from her."
— Patient review (via unilocal.de)"I love it here. Located conveniently in Target shopping in center. The girls here are wonderful. The Dr is truly awesome, very kind and knowledgeable."
— Patient review (via MapQuest)More clinics in East Point
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