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Visionworks

Optometry • East Point, GA

★★☆☆☆2.3/535 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.2/5 (34 reviews)
  • Vitals: 5.0/5 (1 review)

What patients say

Patients praise

  • Helpful and knowledgeable doctors in some instances
  • Convenient location within Camp Creek Marketplace
  • Generally efficient pre-screening and exam processes for some patients

Common complaints

  • Long wait times despite having appointments
  • Poor customer service and unprofessional staff behavior
  • Concerns regarding hidden costs or upselling for contact lens exams and products
  • Difficulties with prescription accuracy and return/refund policies

In patients' words

"To my dismay, this had to be one of the worst customer service experiences Ive ever had... I arrive on my appointment date on time which was 1:30, and did NOT leave until after closing time which was roughly 5:15pm."

— Patient review (via stores-goods.com)

"I was in hurry and the eye doctor had the nerve to say if I wanted to reschedule. You think I waited this long to reschedule? No sympathy from her."

— Patient review (via unilocal.de)

"I love it here. Located conveniently in Target shopping in center. The girls here are wonderful. The Dr is truly awesome, very kind and knowledgeable."

— Patient review (via MapQuest)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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