Grady Health
Behavioral Health • East Point, GA
Ratings by platform
- Rehab.com: 3.07/5 (61 reviews)
- Yelp (Grady Health System overall): 2.4/5 (5 reviews)
What patients say
Patients praise
- Convenient location for local residents
- Some patients appreciate access to medication management without mandatory therapy sessions
- Individual reports of professional and pleasant experiences with pharmacy staff
Common complaints
- Patient reports of feeling belittled, humiliated, and disrespected by staff
- Concerns regarding clinical, institutional atmosphere rather than supportive care
- Documented lapses in suicide risk assessment and flagging after hospitalization
- Inadequate documentation of clinically appropriate actions for identified risk factors
- Issues with medication safety documentation (e.g., AIMS assessments)
In patients' words
"I was humiliated and distraught and it was not comforting or respectful to be belittled. In my experience it functions like an institution and is very clinical, when it should be a supportive place."
— Rehab.com Review"The associate that I see every time I visit is the nicest person. She has a pleasant demeanor and is very professional. ... This location is extremely convenient and affordable. I love it."
— Yelp Review regarding East Point location pharmacy servicesMore clinics in East Point
Morehouse Healthcare
Patients praise: New availability of mental health assessments and treatment for ages 5-22 · In-person and virtual service options.
Anchor Hospital
Patients praise: Some patients reported positive experiences with counselors and staff in specific departments like outpatient programs · Professionalism and attentiveness noted by some staff members in certain contexts.
Piedmont Pulmonology
Patients praise: Patients frequently praise pulmonologists for being attentive, thorough listeners. · Physicians are often described as knowledgeable and professional..
Urology Specialists of Atlanta
Patients praise: Appreciation for individual doctors' expertise and care · Efficient and professional experiences reported by some patients.
Heart and Vascular Care
Patients praise: Praise for physician bedside manner and clinical competence · Staff described as pleasant and professional by some patients.
North Point Pulmonary Associates
Patients praise: High provider-specific satisfaction ratings (typically 4.8-4.9/5) · Some patients report positive interactions with front office and nursing staff.
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