Behavioral Health: Inpatient & Outpatient Services - Grady Hospital
Behavioral Health • East Point, GA
Ratings by platform
- Rehab.com: 3.07/5 (61 reviews)
- Yelp (Grady Health System overall): 2.4/5 (5 reviews)
What patients say
Patients praise
- Convenient location for local residents
- Some patients appreciate access to medication management without mandatory therapy sessions
- Individual reports of professional and pleasant experiences with pharmacy staff
Common complaints
- Patient reports of feeling belittled, humiliated, and disrespected by staff
- Concerns regarding clinical, institutional atmosphere rather than supportive care
- Documented lapses in suicide risk assessment and flagging after hospitalization
- Inadequate documentation of clinically appropriate actions for identified risk factors
- Issues with medication safety documentation (e.g., AIMS assessments)
In patients' words
"I was humiliated and distraught and it was not comforting or respectful to be belittled. In my experience it functions like an institution and is very clinical, when it should be a supportive place."
— Rehab.com Review"The associate that I see every time I visit is the nicest person. She has a pleasant demeanor and is very professional. ... This location is extremely convenient and affordable. I love it."
— Yelp Review regarding East Point location pharmacy servicesMore clinics in East Point
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