Urgent Care & Walk-in Medical Suite
Urgent Care • East Orange, NJ
Ratings by platform
- Solv Health, UrgentCareMap, Apple Maps, BusinessYab: 4.6 to 5.0 out of 5 stars (based on small review samples) (Varied counts across platforms (e.g., 15 ratings on Apple Maps, 544 mentions on some aggregators))
What patients say
Patients praise
- Friendly, professional, and compassionate staff frequently praised for their helpfulness
- Efficient check-in process and short wait times for many patients compared to other urgent care facilities
- Clean and well-maintained office environment
- Clear and thorough communication from medical professionals regarding diagnosis and treatment plans
Common complaints
- Occasional reports of rude or inconsiderate staff behavior
- Occasional complaints regarding long wait times
- Reports of difficulty with phone communication, including hang-ups or lack of response
- Rare instances of perceived inaccuracies in initial medical assessments or miscommunication regarding services
In patients' words
"My experience at this facility was beyond amazing. There aren't any long wait times, check-in is made simple, and the office is clean and well maintained. The staff are prompt, courteous, attentive, and professional."
— Patient testimonial on clinic website"5 sequential hangs ups in 5 calls. No message system, no recording message, no voicemail, just one line with a designated person assigned to hang up the phone"
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