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Pulmonary and Sleep Medicine - The Heart Center of the Oranges, PA
Pulmonology • East Orange, NJ
Ratings by platform
- Birdeye/Google: 1.8/5 stars (43 reviews)
- Bdir.in: 2.0/5 stars (10 reviews)
- Healthgrades (Practice level): 1.0/5 stars (1 review)
What patients say
Patients praise
- Some patients report compassionate, knowledgeable, and professional care from specific individual physicians
- Occasional praise for helpful and friendly support staff
- On-site services like blood draws are appreciated for convenience
Common complaints
- Excessive wait times, including long delays before being seen by a doctor
- Unprofessional and dismissive staff interactions at the front desk
- Scheduling issues, including appointments being delayed or rescheduled without notice
- Poor office environment, such as uncomfortable waiting room conditions (e.g., poor ventilation/temperature)
- Perceived lack of attentiveness or care from some providers
In patients' words
"Wait at least an hour, no matter when you come in... You are not treated like a human being, your concerns will be mostly ignored."
— Healthgrades review for The Heart Center of the Oranges"I brought my grandmother here, and the experience was extremely disappointing... Appointments were delayed or rescheduled without notice, and trying to get in touch with someone for basic information was a nightmare."
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