Behavioral Health Services | East Orange & Newark
Psychiatry • East Orange, NJ
Ratings by platform
- Recovered.org: 4.2/5
- ABA Navigator: 5.0/5 (1 review)
- Rehab.com: 2.99/5 (71 reviews)
What patients say
Patients praise
- Some specific clinicians praised for being caring, attentive, and helpful
- Positive experiences with staff at certain facilities reported as polite and empathetic
- Improvements in anxiety and depression noted by some patients with specific providers
- Successful resolution of issues by administrative staff at some locations following feedback
Common complaints
- Difficulty reaching staff, including long wait times for callbacks and failure to return messages
- Unprofessional staff behavior, including dismissive attitudes and perceived negligence
- Issues with medication management, such as delays in refills or last-minute appointment cancellations
- Concerns regarding clinical competence and lack of personalized care
- Administrative disorganization, including long waiting lists and mismanaged documentation
In patients' words
"When you call they act like you are a nuisance to them. ... Do not bother with this company."
— LocalityBiz (Reservoir Health Psychiatry)"Since mom began seeing Dr. Frometa and Louis last year her anxiety and depression has improved significantly. ... I highly recommend!!!"
— LocalityBiz (North Ward Behavioral Health Center)"This is the 5th time I'm getting last minute appointment for meds and having to go days without psychiatric medications. ... No one go here it is unsafe and detrimental."
— Rehab.com (Rutgers – UBHC – Psychiatric Hospital)More clinics in East Orange
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