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North Ward Behavioral Health Center

Psychiatry • East Orange, NJ

★★★☆☆3.0/572 reviews across 3 platforms

Ratings by platform

  • Recovered.org: 4.2/5
  • ABA Navigator: 5.0/5 (1 review)
  • Rehab.com: 2.99/5 (71 reviews)

What patients say

Patients praise

  • Some specific clinicians praised for being caring, attentive, and helpful
  • Positive experiences with staff at certain facilities reported as polite and empathetic
  • Improvements in anxiety and depression noted by some patients with specific providers
  • Successful resolution of issues by administrative staff at some locations following feedback

Common complaints

  • Difficulty reaching staff, including long wait times for callbacks and failure to return messages
  • Issues with medication management, such as delays in refills or last-minute appointment cancellations
  • Concerns regarding clinical competence and lack of personalized care
  • Administrative disorganization, including long waiting lists and mismanaged documentation

In patients' words

"Since mom began seeing Dr. Frometa and Louis last year her anxiety and depression has improved significantly. ... I highly recommend!!!"

— LocalityBiz (North Ward Behavioral Health Center)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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