Women's Health Center - CareWell Health Medical Center
Obstetrics & Gynecology • East Orange, NJ
Ratings by platform
- Birdeye: 3.7/5 stars (216 reviews)
- Yelp: 2.2/5 stars (33 reviews)
- Rate A Hospital: 1.0/5 stars (4 customer reviews)
What patients say
Patients praise
- friendly, professional, and helpful staff experiences reported by some patients
- cleanliness and organization noted by some users during outpatient visits and emergency care
- positive feedback on nursing care, particularly in specific units like ICU and 5 West
- accessible appointment scheduling for the Women's Health Center
Common complaints
- reports of poor staff communication and feeling unheard
- concerns regarding facility cleanliness and maintenance
- complaints about discharge processes and handling of elderly patients
- significant financial distress and state-ordered disaster planning causing concerns about hospital stability
- reports of unprofessionalism and dismissiveness by some staff members
In patients' words
"I must say you don't find a hospital that treats you like family anymore, that's exactly how we felt. Even during these crazy times they represent themselves exactly as they say on their website, CareWell Health Medical Center is a boutique community hospital serving Essex County, a place where every patient is family!!!!!"
— Birdeye Review"I left feeling unheard, judged, and mistreated I came to CareWell Health ER... She walked in holding her cellphone, barely listened, dismissed my concerns, and made an inappropriate comment about my weight."
— Rate A Hospital Review"The Male Nurse On 5th Floor ICU is the best Nurse in the unit... He is professional, carring. And very theral. He should be a Doctor."
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