Salerno Medical Associates (SMA)
Family Medicine • East Orange, NJ
Ratings by platform
- WebMD Care: 4.0/5 (based on 59 ratings) (59)
- Facebook: 90% recommend (47 reviews)
What patients say
Patients praise
- Caring and attentive nursing/support staff
- Providers noted for kindness, thoroughness, and ability to clearly explain conditions
- Emphasis on preventive care and comprehensive health management
- Friendly atmosphere for many patients
Common complaints
- Long wait times in office and exam rooms
- Poor administrative communication and difficulty getting messages to providers
- Reports of disorganized management and unresponsiveness to patient needs
- Allegations of impersonal care or difficulty seeing the main doctor
- Toxic work environment reported by former employees
In patients' words
"I love this office. Keira is the best. She listen she is caring and assure that your heath is her number one priority. Love her"
— LocalityBiz user review"The last time I went there for an appointment I sat in their exam room for 2 hours waiting just to only to become frustrated and leave the office and trip down the wet stairs."
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