Frandor
Urgent Care • East Lansing, MI
Ratings by platform
- Birdeye: 4.6/5 stars (3,712 reviews) (3,712)
- Solv: 2.5/5 stars (12)
- Lansing.org: 2.4/5 stars (17)
What patients say
Patients praise
- Friendly, compassionate, and attentive nursing and medical staff
- Efficient intake and treatment process for many patients
- Convenience of on-site medication dispensing
- Helpful and thorough care providers who take time to listen
Common complaints
- Long or inconsistent wait times
- Difficult or dismissive administrative/front desk staff
- Occasional hygiene concerns in waiting areas
- Inconsistent medical assessment or follow-up communication
In patients' words
"The staff are really friendly, quick, and attentive. My nurse practitioner, Jill was absolutely amazing. She understood my issues and made me feel comfortable expressing my concerns."
— OpenGovNY Review"We are a WHOLE hour later finally just getting back to a room with no doctor in site!!!!"
— Birdeye Review"The only thing I didn’t like was not being greeted upon arrival and the cold shoulder from the receptionist."
— OpenGovNY ReviewMore clinics in East Lansing
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