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Osteopathic Manipulative MedicineEast Lansing, MI

★★★★★4.8/5238 reviews across 4 platforms

Ratings by platform

  • MSU Health Care Official Provider Page (Dr. Zachary Shiver): 4.9 out of 5 (101 patient ratings)
  • MSU Health Care Official Provider Page (Dr. Mark Gugel): 4.9 out of 5 (37 patient ratings)
  • MSU Health Care Official Provider Page (Dr. Mathew Zatkin): 4.7 out of 5 (100 patient ratings)
  • Yahoo Local/General Reviews: 2.5 out of 5 (Small sample size (unspecified))

What patients say

Patients praise

  • highly competent and insightful care
  • physicians who are excellent listeners and possess good bedside manner
  • thorough explanations provided by medical staff
  • effective non-opioid pain management treatment

Common complaints

  • difficulties with scheduling appointments
  • complaints regarding residents not consulting with attending physicians
  • instances of perceived unresponsiveness or rigid office policies regarding punctuality

In patients' words

"Dr. Hannasch is so skilled, kind, compassionate, and an excellent doctor. I drive over an hour now to see him as he is the best at what he does."

Healthgrades (Patient Review)

"It is difficult to schedule, they pawn you off on residents who, in one case, did not check with the attending. Left with greater pain..."

Yahoo Local (Patient Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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