Acupuncture - Compass Rehabilitation Center
Acupuncture • East Lansing, MI
Ratings by platform
- Google: 4.3 out of 5 (197 (Google reviews))
What patients say
Patients praise
- Attentive and compassionate care from medical providers (notably Dr. Winnie, Dr. Wheeler, and Dr. Topham)
- Effective physical and aquatic therapy services
- Comprehensive treatment options including acupuncture and massage therapy
- Knowledgeable and helpful clinical staff
Common complaints
- Administrative and scheduling issues, specifically regarding insurance paperwork and appointment cancellations
- Reports of rude or unhelpful front desk staff
- Complaints regarding long wait times and billing/referral confusion
In patients' words
"The staff there is horrible. I have had TWO precudures cancelled the evening before, due to insurance! ... Horrible place they constantly fail to submit the insurance paperwork on time then blame the insurance..."
— Third-party business directory review"Dr. Wheeler is the BEST DOCTOR I HAVE SEEN IN A LONG TIME. Dr. Wheeler asked me how I was feeling and actually listened to what I had to say. He actually looked at me and not a piece of paper."
— WebMD patient review"Old guy here; have had several issues over the last decade that the folks at Compass have successfully seen me through. Your therapist will actually stay with you during your visit and make..."
— Yelp review (via MapQuest)More clinics in East Lansing
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