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Occupational Health at Yale New Haven Hospital

Occupational HealthEast Haven, CT

★★★☆☆2.8/5454 reviews across 2 platforms

Ratings by platform

  • Birdeye (Yale Rehabilitation/Occupational Health): 4.1/5 (13 reviews)
  • Birdeye (Yale New Haven Hospital): 2.8/5 (441 reviews (general YNHH reviews))

What patients say

Patients praise

  • Positive interactions with medical staff who are described as kind, attentive, and professional
  • Recognition for clinical quality and high-standard medical care in broader hospital ratings
  • Smooth experiences with appointment scheduling in some specialized departments

Common complaints

  • Reports of long wait times, particularly in triage or emergency settings
  • Concerns regarding staff communication and perceived lack of compassion or empathy
  • Complaints about billing and surprise costs for routine services
  • Occasional reports of administrative or coordination issues in patient care

In patients' words

"I suggest that Yale retrain their employees (including their high-ranking staff members, such as the boss of the APRNs) to treat patients the way that they would want to be treated."

Letter to the Editor, Patch

"Elizabeth is so kind and really listened and sincere. I look forward to working with her to help me with my knee issues."

Birdeye review (Yale Rehabilitation/Occupational Health)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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