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Internal Medicine • East Haven, CT

What patients say

Patients praise

  • Knowledgeable, compassionate, and attentive doctors
  • Prompt and efficient care in certain practices
  • Accessible communication, including phone availability for test results
  • Supportive and friendly staff in well-regarded offices
  • Thorough medical evaluations and clear explanations of treatments

Common complaints

  • Long wait times in waiting rooms and exam rooms
  • Disorganized or unprofessional administrative staff
  • Unexpected billing issues or charges for services not requested/needed
  • Rudeness or poor communication from some healthcare providers
  • Lack of communication regarding staff changes or provider availability

In patients' words

"Went for an annual physical.. got a $175 bill??? said they did all these things beyond a physical (lies) and wont fix the coding."

— Healthgrades User Review

"I waited just over 3 hours in there before I asked when I would be seen. The lady told me no virtual doctors would accept the call / visit."

— LocalityBiz User Review (DOCS Urgent Care & Primary Care)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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