Heart & Vascular - Yale New Haven Hospital
Cardiology • East Haven, CT
Ratings by platform
- Healthgrades: 64% of patients rated care as 9 or 10, with 69% recommending the hospital (N/A (system-wide metrics))
- Chamber of Commerce (North Haven location): 2.8 out of 5 stars (12 reviews)
What patients say
Patients praise
- patients express appreciation for the expertise and bedside manner of specific cardiologists and surgeons
- some patients report high satisfaction with the professionalism, compassion, and quality of nursing care
- patients with complex or rare conditions appreciate the specialized care provided by the center
- general recognition for the hospital's reputation in cardiac care
Common complaints
- difficulties in reaching physicians except for appointments
- concerns regarding billing practices, specifically charges related to exam room usage
- reports of negative interactions with administrative and patient relations staff
- allegations of medical errors and delayed diagnoses in emergency settings
In patients' words
"The level of care, professionalism and compassion I experienced was amazing. The nurses were unbelievable."
— Yale New Haven Hospital article regarding a cardiac patient"Loved my doctor. Very friendly. But then there's the practice itself. I got charged to use the exam room in the doctor's office! Very underhanded and scummy."
— Review from a patient of the North Haven locationMore clinics in East Haven
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