Our East Hartford Urgent Care Center in CT - Concentra
Urgent Care • East Hartford, CT
Ratings by platform
- Birdeye: 3.8/5 (1,765)
- Yelp: ~1.6/5 (32)
- WalkInClinicNearMe: 1.6/5 (N/A)
What patients say
Patients praise
- Friendly and competent staff members in some instances
- Efficient service during early morning hours
- Helpful medical assistants
Common complaints
- Long wait times, even with appointments
- Unprofessional and rude staff behavior
- Dissatisfaction with bedside manner and communication of medical issues
- Concerns regarding facility cleanliness
In patients' words
"The wait time was a bit long, but I did arrive at a very busy time in the afternoon... ALL OF THE PEOPLE WHO WORKED THERE WERE AS NICE AS COULD BE!!! The front desk people were swamped, but still managed to be completely organized and very competent at a stressful time of the day."
— Solv Health"you will lose time of your life coming here regardless your appointment, which doesn't matter, i was seen 2:30 after my appointment, asked to go out to eat"
— Solv Health"Unprofessional and dirty people there seem very lazy and not in a rush to do anything. I waited there over an hour to get a booster shot..."
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