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St. Catherine Hospital - Powers Health

Internal Medicine ClinicEast Chicago, IN

★★★☆☆2.9/5110 reviews across 2 platforms

Ratings by platform

  • MedicalRecords.com: 3.1/5 (90 reviews)
  • Rehab.com (Behavioral Health Services): 2.1/5 (20 reviews)

What patients say

Patients praise

  • Recognition for excellence in patient experience by external organizations
  • Positive feedback on cleanliness of facilities
  • Commendations for individual staff professionalism, kindness, and clinical competence
  • High-quality care recognized in specific specialties like cardiac care and diabetes treatment

Common complaints

  • Long ER wait times
  • Perceived lack of communication or staff responsiveness
  • Concerns regarding billing practices within the broader health system
  • Specific negative feedback regarding the behavioral health unit
  • Instances of perceived medical negligence or poor outcomes

In patients' words

"Hospital entrance was very clean as well as waiting area and room I was in... Ultrasound tech Molly was incredible! ... Her bedside manner, kindness, thoroughness of explaining step by step the ultrasound... she is just amazing!"

MedicalRecords.com review

"If I could give this place 0 stars, I would. THIS UNIT IS A SCAM. They manipulate their patients so they can collect insurance money. Communication is all over the place."

Rehab.com (Behavioral Health Services) review

"Terrible billing practices. They will randomly send bills to collections that are being paid on while not sending other bills to collection that are also being paid on."

BBB profile for Powers Health Medical Group

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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