Angelica Martinez Family Practice PLLC, Eagle Pass, TX - WellMed
Family Medicine • Eagle Pass, TX
Ratings by platform
- ComplaintsBoard (WellMed): 1.0/5 (14 reviews and 4 complaints)
What patients say
Patients praise
- Personalized attention from the provider (specifically for Angelica Martinez)
- Providers perceived as caring despite corporate issues
Common complaints
- Poor customer service, including long hold times and unresponsiveness
- Difficulties with billing, medication refills, and appointment scheduling
- Dissatisfaction with corporate management policies following clinic acquisitions
- Reports of rude front desk staff and denial of care
In patients' words
"Mrs. Martinez always takes her time to listen to the patient. Service is fast and she really pays attention to the patient's concerns."
— Healthgrades review for Angelica Martinez"WellMed/Optum's takeover of this practice has decreased the medical care, and their billing is a mess. The providers are not the problem; WellMed/Optum is."
— PissedConsumer review for WellMed Medical ManagementMore clinics in Eagle Pass
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