UNC Urgent Care | Walk-In Clinics
Walk-in Clinics • Durham, NC
Ratings by platform
- BestProsInTown (Chapel Hill location): 3/5 (Google) (72 reviews)
- UNC Urgent Care at Garner: 2.9/5 (Aggregated) (75 reviews)
What patients say
Patients praise
- Efficient and generally positive experiences for many patients
- Friendly, professional, and attentive staff in many instances
- Convenient online registration and appointment system reduces wait times
- Helpful and informative care providers with good bedside manner reported by some patients
- Integration with existing UNC Health medical records is viewed as a significant benefit
Common complaints
- Reports of providers minimizing patient symptoms or failing to listen to medical history
- Concerns regarding unprofessional, dismissive, or discriminatory behavior by staff/providers
- Long wait times and rushed appointments in some cases
- Inaccurate medical records or paperwork discrepancies
In patients' words
"The main issue here is the lack of listening to patients, especially those with a documented medical history. My primary care provider later confirmed that I should have been given the treatment without hesitation."
— UNC Urgent Care at Garner Review"Morgan Short, FNP was very informative, has good bedside manner and she answered all our questions without reservation... Her home remedy recommendations and prescriptions are working well as expected."
— UNC Urgent Care at Midtown Raleigh ReviewMore clinics in Durham
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