Duke Urgent Care South | Durham Walk-in Clinic | Open Late
Urgent Care • Durham, NC
Ratings by platform
- Solv: 5.0 out of 5 (1 (on this platform))
- BestProsInTown: Not explicitly listed as aggregate score, mentions 113 reviews (113)
- Apple Maps: 3.0 out of 5
- Yelp: Not explicitly listed as aggregate score, mentions 34 reviews (34)
What patients say
Patients praise
- Friendly, professional, and compassionate staff
- Efficient check-in process and helpful online scheduling tool
- Thorough medical care provided by competent clinicians
- Clean facility with on-site lab and X-ray capabilities
- Convenient pediatric care availability
Common complaints
- Wait times can vary and may be longer than expected despite appointments
- Frustration regarding walk-in availability and perceived dismissal by front desk staff
- Some patients reported feeling they did not receive patient-centered care
In patients' words
"I made an appointment, which made the process easy, and NP Sara De Lima took excellent care of me. She was kind, attentive, and thorough."
— LocalityBiz Review"I walked in here at 5:54 and was told I didn’t have an appointment that I couldn’t be seen... why would you call it Urgent Care and then nobody can walk in to be seen."
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