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Shanahan Rheumatology & Immunotherapy | Durham, NC

RheumatologyDurham, NC

★★★★☆3.9/5220 reviews across 3 platforms

Ratings by platform

  • Birdeye/Google: 4.1 out of 5 stars (80 reviews)
  • Vitals: 3.7 out of 5 stars (70 ratings)
  • WebMD Care: 4.0 out of 5 stars (70 ratings)

What patients say

Patients praise

  • Patients praise Dr. Shanahan's knowledge and expertise
  • Friendly and professional staff frequently mentioned
  • Many patients report significant improvement in symptoms and quality of life
  • Responsive communication and bedside manner reported by many patients

Common complaints

  • Concerns regarding being dropped as a patient for administrative/billing reasons
  • Some reports of rushed visits and dismissed concerns
  • Mixed bedside manner experiences with staff or practitioners

In patients' words

"In over 40 years of treatment, countless doctors failed to relieve my suffering and get my autoimmune issues under control... It was only when my pulmonologist intervened and recommended Dr. Shanahan to me that I finally found the relief I desperately needed."

WebMD Patient Review

"I asked for my medical records to get a second opinion and was dropped as a patient after being a patent for several years. Very unprofessional. Visits feel rushed and concerns are dismissed."

Birdeye Patient Review

"I suppose this office is only truly concerned with money, not patient care. I overpaid on a previous visit in 2016, but I didn't demand a refund! I simply asked that they keep the credit on my account... I highly recommend you visit another practice if looking for a Rheumatologist."

Virtuous Reviews Patient Complaint

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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