Welcome to DMC - DMC Primary Care - Official Site
Primary Care • Durham, NH
Ratings by platform
- DMC Primary Care Official Site: 4.70 out of 5 (27,727)
- Birdeye (Concord location): 4.4 out of 5 (111)
What patients say
Patients praise
- Large, independent physician-owned practice with many locations across New Hampshire
- Comprehensive primary care services including on-site lab and imaging (at some locations)
- High overall patient satisfaction ratings reported by the organization itself
Common complaints
- Reports of poor customer service and unprofessional conduct by phone staff
- Concerns regarding difficulty scheduling in-person visits and over-reliance on telemedicine
- Allegations of long wait times for referrals and communication delays
- Instances of perceived diagnostic errors or lack of responsiveness to patient concerns
In patients' words
"We had a good experience some years back but this place has become a risk to your health. They push telephone appointments and deny in person visits... Unprofessional from the people who answer the phone to the doctors and the office."
— Trustindex.io review"DMC’s overall Net Promoter Score (NPS) is 89.1 which is considered Best in Class... Our combined star rating is 4.71 out of 5."
— DMC Primary Care Official SiteMore clinics in Durham
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