Home | Raleigh Neurology Associates | Adult & Pediatric Care
Neurology • Durham, NC
Ratings by platform
- Birdeye: 2.9/5 stars (32 reviews (Birdeye/Google aggregated))
- Yelp (Durham location): 1.5/5 stars (6 reviews)
What patients say
Patients praise
- Highly regarded individual physicians, such as Dr. Scagnelli and Scott Ihde
- Thorough and serious approach to treating specific conditions like migraines and sleep issues
- Some patients find the facilities modern and convenient
- Efficient use of patient portal communication in some instances
Common complaints
- Difficulties with phone responsiveness and long hold times
- Reports of dismissive or rushed interactions with some providers
- Complaints about unfriendly or impersonal administrative and nursing staff
- Perception of the clinic as a large, impersonal, corporate medical environment
- Frustration with the scheduling process and coordination of care
In patients' words
"Dr. Scagnelli has an excellent 'bedside manner' in the office. He is a good listener, explains everything and has an excellent follow up. His entire staff is very kind."
— WebMD (Patient review of Dr. John Scagnelli)"In my experience, Raleigh Neurology is an example of corporate medicine at its worst. I would not recommend this large, impersonal clinic to anyone."
— Unilocal (Patient experience review)"Same experience, went to Raleigh Neurology three times and felt like cattle being herded, not listened to at all, doctor was always in a rush..."
— Reddit (r/triangle thread)More clinics in Durham
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