Mass General Brigham Durham | Wentworth-Douglass Hospital
Family Medicine • Durham, NH
Ratings by platform
- Birdeye: 3.7/5 stars (994 reviews)
- Healthgrades: 83% patient recommendation rate (N/A)
What patients say
Patients praise
- Good communication from doctors and nurses
- Compassionate and attentive care from some staff members
- Positive experiences with surgery and inpatient care units
Common complaints
- High billing/cost for outpatient services due to hospital-based facility status
- Long wait times in the emergency room
- Concerns regarding staff responsiveness and facility cleanliness
- Frustration over appointment scheduling and administrative policies
In patients' words
"Worst hospital experience ever. Doesn't provide progressive treatment for progressive illness in spite of extensive documentation."
— HospitalStats.org user submission"The Durham facility, while looking like an ordinary PT facility, is actually an outpatient department of Wentworth-Douglass Hospital... It charged Tsicoulias a hospital rate that was five times higher than his previous PT provider."
— Boston Globe article regarding Wentworth-Douglass facility in Durham"I recently had surgery here, had to spend the night and I had a great experience with the staff on 3S. The nurses and nurses assistants were all attentive..."
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