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Family Medicine in Durham, NH - Primary Care | Physicians

Family MedicineDurham, NH

★★★★★4.8/5563 reviews across 6 platforms

Ratings by platform

  • Mass General Brigham (Dr. Deborah A Learson): 4.8 out of 5 (200 ratings, 65 reviews)
  • Mass General Brigham (Dr. Kenneth R Shuman): 4.9 out of 5 (264 ratings, 90 reviews)
  • Appledore Family Medicine and Pediatrics (Birdeye): 4.5 out of 5 (66 reviews)
  • Healthgrades (Dr. Mark Blackwood): 4.3 out of 5 (15 ratings, 3 written reviews)
  • Healthgrades (Dr. Kenneth Shuman): 3.5 out of 5 (12 ratings, 2 written reviews)
  • Mill Pond Family Practice, Core Physicians (Birdeye): 4.2 out of 5 (6 reviews)

What patients say

Patients praise

  • Strong bedside manner and active listening by physicians.
  • Comprehensive, patient-centered care and thorough explanations of medical history and labs.
  • Staff described as intelligent, personable, and helpful in some practices.
  • Professionalism and accessibility, including doctors conducting follow-ups outside of typical hours.

Common complaints

  • Administrative and organizational issues, such as appointment cancellations without notification and difficulty getting through via phone.
  • Frustration with paperwork processing for insurance and medical documentation.

In patients' words

"Dr Learson comes in prepared and up to date on any medical issues... I feel listened to and I don't feel rushed."

Patient review for Dr. Deborah A Learson

"He always takes the time to make me feel heard and to answer all of my questions. I'm extremely thankful to have him as my primary care physician."

Patient review for Dr. Kenneth R Shuman

"Appledore canceled my annual without notifying me. No contact. No attempt to reschedule... Generally they seem to be pretty incompetent from a organizational standpoint."

Patient review for Appledore Family Medicine and Pediatrics

"He is a good listener and I have never felt rushed. My appointments always feel on the [unrushed] side."

Patient review for Dr. Mark Blackwood

"[He] complains if having to work with insurance rules - promises to do it but it takes many calls to get him to do the work... Left feeling betrayed by my own doctor."

Patient review for Dr. Kenneth Shuman (Healthgrades)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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