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Family Medicine in Durham, NH - Primary Care | Physicians

Emergency Medicine • Durham, NH

★★★★★4.8/5550 reviews across 5 platforms

Ratings by platform

  • Mass General Brigham (Dr. Deborah A. Learson): 4.8 out of 5 (200 ratings, 65 reviews)
  • Mass General Brigham (Dr. Kenneth R. Shuman): 4.9 out of 5 (263-264 ratings, 90 reviews)
  • Appledore Family Medicine and Pediatrics (Birdeye): 4.5 out of 5 (66 reviews)
  • Healthgrades (Dr. Mark Blackwood): 4.3 out of 5 (15 ratings)
  • Mill Pond Family Practice, Core Physicians (Birdeye): 4.2 out of 5 (6 reviews)

What patients say

Patients praise

  • High level of patient satisfaction with physician communication and listening skills
  • Physicians described as thorough, prepared, and knowledgeable
  • Positive bedside manner and personal approach to care
  • Effective follow-up and focus on holistic health management

Common complaints

  • Organizational and administrative issues, such as poor communication regarding appointment cancellations
  • Inconsistent staffing responsiveness, including difficulties reaching the office via phone
  • Potential frustrations with insurance rules and administrative hurdles

In patients' words

"I feel listened to and I don't feel rushed... a patient listener and a person whose judgment and advice I can trust."

— Mass General Brigham patient review for Dr. Deborah Learson

"Dr. Shuman listens to me. He genuinely cares. I never feel rushed. Dr. Shuman explains all labs in detail and any health concerns."

— Mass General Brigham patient review for Dr. Kenneth Shuman

"Appledore canceled my annual without notifying me. No contact. No attempt to reschedule... Generally they seem to be pretty incompetent from a organizational standpoint."

— Birdeye review for Appledore Family Medicine and Pediatrics

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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