Durham Diagnostic Imaging - Independence Park
Diagnostic Radiology • Durham, NH
Ratings by platform
- Google/Birdeye/Magicpin: Approximately 4.1 to 4.2 out of 5 stars (112 reviews (Birdeye))
What patients say
Patients praise
- Compassionate, kind, and professional staff
- Efficient and timely service for procedures
- Technicians effectively ease patient anxiety during scans
Common complaints
- Difficulties with insurance billing and lack of access to billing department representatives
- Challenges with phone and web-based scheduling/communication responsiveness
- Billing disputes potentially leading to collection issues
In patients' words
"The clinic was quick to get me in and very professional. The only negative is that they did not file insurance correctly and I had to chase them down to get the right paperwork submitted."
— Patient review snippet via official website"What an outstanding experience! Valerie was my mammogram technician and she was kind, funny, super sweet and put me at ease."
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