Duke Behavioral Health North Durham

Patients praise

• Highly professional and expert clinical psychiatric care from specific doctors and nurses
• Caring and thorough evaluations noted by some patients
• Efficient administrative and clinical coordination by some staff members
• Positive experiences with specific providers who are described as warm and attentive

Common complaints

• Difficulties with phone and appointment scheduling systems
• Perceived lack of care or attention from some staff members during crisis situations
• Concerns regarding premature discharge after psychiatric episodes
• Reports of poor communication or feeling dismissed by medical providers