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Pulmonary Critical Care and Sleep Medicine | SUNY Upstate

Pulmonary Medicine • Dunkirk, NY

★★★★☆3.8/538 reviews across 1 platforms

Ratings by platform

  • Birdeye (Upstate University Medicine - Camillus location): 3.8/5 stars (38 reviews)

What patients say

Patients praise

  • Some reports of professional and caring staff interactions
  • Clean and spacious waiting areas at specific satellite locations
  • Efficient results reporting in some instances

Common complaints

  • Long wait times for ER and clinic appointments
  • Reports of rude or dismissive staff behavior
  • Concerns regarding facility cleanliness and maintenance
  • Difficulties with communication and receiving timely care updates

In patients' words

"The hospital looks like you’d get merca if you touched anything in it. The staff are rude and vulgar. The triage lady is not welcoming or caring what so ever."

— LocalityBiz (Brooks Memorial Hospital, Dunkirk)

"Never have I witnessed such mean disrespectful nurses. There was 1nurse out of a 3 day stay that was good. A couple that are average and a few that are horrible."

— LocalityBiz (SUNY Upstate Medical University, Syracuse)

"Went recently for a CT Scan and the staff was kind caring and very professional! I had my results within a few hours."

— Birdeye (Upstate University Medicine, Camillus)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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