General Physician
Primary Care • Dunkirk, NY
Ratings by platform
- Birdeye (General Physician, PC Primary Care network): 1.9/5 (48 reviews)
- Vitals: 4.3/5
What patients say
Patients praise
- Friendly and professional office staff and providers
- Effective communication via patient portals for routine matters like refills
- Thoroughness and knowledge shown by specific physicians
- Appreciation for personalized follow-up care from some providers
Common complaints
- Difficulty scheduling timely appointments for acute illness
- Perceived lack of timely communication regarding test results and medical follow-up
- Administrative issues including billing surprises and poor care coordination
In patients' words
"Profusely friendly staff, great communication via their portal, e.g., requests for refills are always done within 24 hours or less, and they follow up on patient treatments."
— Loc8NearMe user review"My husband decided to stay and give them one last try for himself. Well, he was severely ill for four days... They couldn't get him in for 3 days when he called... So my husband is finally seen... He has the blood work done and 7 days later still haven't heard about the results!"
— LocalityBiz user review"A BILL 11 MONTHS LATER!? Are you serious? Pathetic excuse for a medical provider. Filing a complaint due to this egregious bill."
— Birdeye user reviewMore clinics in Dunkirk
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