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Physical Therapy • Dunkirk, NY

★★★☆☆3.4/513 reviews across 1 platforms

Ratings by platform

  • Birdeye: 3.4 out of 5 stars (for affiliated counseling and psychiatric services) (13 reviews)

What patients say

Patients praise

  • Some positive experiences reported at other affiliated mental health locations (though not specific to Dunkirk)

Common complaints

  • Rude reception staff
  • Difficulty scheduling and frequent appointment cancellations or rescheduling, often on the same day as the appointment
  • Difficulty reaching the facility via phone to set up appointments or receive return calls
  • Criticism regarding the scope of dental services provided

In patients' words

"The dentists are amazing its the reception staff thats very rude and they dont fess up to there mistakes its always the patients fault."

— MapQuest Review

"This place is a joke. Can't get ahold of anyone ever to set up and appointment and they never return phone calls and I've been trying for weeks. Go elsewhere..."

— Rehab.com Review

"I have been rescheduled two or three times the DAY OF my appointment with each reschedule being at least eight months out. Each time they tell me that the dentist and/or hygienist is on vacation."

— MapQuest Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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