Brooks-TLC Hospital System, Inc.
Internal Medicine • Dunkirk, NY
Ratings by platform
- Birdeye/Dunkirk Family Practice PA: 3.9/5 (31 reviews)
- Vitals/Dr. Tat-Sum Lee: 3.8/5
- Birdeye/The Centers for Advanced Orthopaedics, Dunkirk MD: 4.8/5 (146 reviews)
- US News/TLC Hospital System-Brooks
What patients say
Patients praise
- Compassionate and attentive care from certain providers and staff members
- Effective diagnostic and treatment experiences for many patients
- Convenient access to care and family-focused service at various practices
- High patient recommendation rates for certain local facilities like Brooks Memorial Hospital
Common complaints
- Difficulty scheduling appointments and reaching staff by phone
- Unprofessional or dismissive demeanor from some office staff and providers
- Frustration with inaccurate or outdated information on websites and Google regarding office hours
- Concerns regarding bedside manner and perceived lack of care for patient well-being
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