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Duncanville Primary Care Clinic & Doctor's Office in ...

Preventive MedicineDuncanville, TX

★★★★★4.7/5282 reviews across 3 platforms

Ratings by platform

  • Oak Street Health Internal Rating: 4.75 out of 5 stars (155 ratings)
  • Birdeye: 4.7 out of 5 stars (23 reviews)
  • Seniors.fyi: 4.5 out of 5 stars (104 reviews)

What patients say

Patients praise

  • Attentive, thorough, and knowledgeable providers who take time to listen to patient concerns.
  • Friendly, caring, and compassionate staff members.
  • Comprehensive and personalized approach to preventive care and wellness planning.
  • Clean, well-organized, and professional office environments.
  • Effective use of telehealth services for increased accessibility.

Common complaints

  • Administrative challenges, such as difficulties with follow-up calls, obtaining referrals, and communication regarding documentation.
  • Specific instances of negative patient interactions with individual providers or staff members.
  • Potential for impersonal service or administrative friction in some practices.

In patients' words

"I met Lavea Landrum at an appointment for my spouse. She was so thorough that I decided then and there to make her my PCP. Friendly, knowledgeable and kind."

Oak Street Health Patient Review

"I would give 0 stars if I could... The issue comes with follow up calls and requests for documents that were needed... For months no document was sent over."

Birdeye Review (T. Garrett Family Health)

"Phillips Family Medical... is best suited for adults who want a long-term primary care home anchored by a physician who truly listens, explains clearly, and treats wellness as a collaborative project."

Seniors.fyi Review Analysis

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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