Primary Care in Duncanville, TX
Internal Medicine • Duncanville, TX
Ratings by platform
- Oak Street Health (Clinic level): 4.75 out of 5 stars (155 ratings) (155 reviews)
- Phillips Family Medical: 4.5 out of 5 stars (104 reviews)
- T. Garrett Family Health and Wellness Clinic: 4.7 out of 5 stars (23 reviews)
- Dr. Brian A. Wiley (US News): 5 out of 5 stars (70 reviews)
What patients say
Patients praise
- Providers described as knowledgeable, caring, and thorough
- Appreciation for personalized comprehensive care plans
- Effective after-hours and follow-up care for some clinics
- High overall satisfaction scores for specific established practitioners
Common complaints
- Inconsistent or unprofessional front-desk staff interactions
- Excessively long wait times for appointments and responses
- Difficulties with administrative tasks such as insurance claims, referrals, and medical record transfers
- Perceived rudeness or lack of active listening from some providers
In patients' words
"She was so thorough that I decided then and there to make her my PCP. Friendly, knowledgeable and kind."
— Oak Street Health patient review"The issue comes with follow up calls and requests for documents that were needed. I was referred to a doc and this particular doc needed a referral... For months no document was sent over."
— T. Garrett Family Health and Wellness Clinic patient review"The receptionist is horrible and shows zero professionalism or customer service. The staff’s visible frustration caused humiliation for the patient."
— Phillips Family Medical patient reviewMore clinics in Duncanville
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