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Primary Care in Duncanville, TX | Baylor Scott & White Health logo

Primary Care in Duncanville, TX | Baylor Scott & White Health

Family Medicine • Duncanville, TX

★★★☆☆3.3/533 reviews across 1 platforms

Ratings by platform

  • Solv Health (BSW Health overall in Duncanville area): 3.28/5 stars (33 reviews)
  • WebMD (Cedar Ridge Family Medical Clinic): Varied (inclusive of positive and negative) (3 reviews)

What patients say

Patients praise

  • Friendly and knowledgeable clinical staff in certain departments
  • Quality of care from specific providers (e.g., oncologists)
  • Comprehensive service availability including onsite labs and specialized care

Common complaints

  • Difficulties with billing and administrative processes
  • Communication issues and lack of follow-through from office staff
  • Long wait times or slow responses to patient inquiries and test results
  • Perceived lack of care or professionalism from some staff members
  • Concerns regarding the frequency of specialist referrals versus direct management of conditions

In patients' words

"From day one I have been treated so well. DR. REDDY, FRONT DESK, LAB, AND INJECTIONS by CHRIS and EVERYONE who has taken care of me as a patient makes me happy to be there."

— LocalityBiz Review for Sammons Cancer Center - Duncanville

"I love my doctor but HATE this office. The people who work here are incompetent and awful with communication. They don't follow thru on anything, you have to continuously check in to get updates."

— LocalityBiz Review for Baylor Scott & White Family Medicine - Lake Ridge

"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."

— Better Business Bureau (BBB) Review for Baylor Scott & White Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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