Primary Care Doctors/Physicians in Duncanville, TX
Family Medicine • Duncanville, TX
Ratings by platform
- US News Doctors (Dr. Brian A. Wiley): 5.0/5 (70 reviews)
- Dr. Ashwani Srivastava: 4.5/5 (40 reviews (WebMD))
- Dr. Dawn Gonzalez: 4.3/5 (51 reviews (Healthgrades))
- T. Garrett Family Health and Wellness Clinic: 4.7/5 (23 reviews (Birdeye))
- LaVea Landrum, NP: Not specified (49 ratings) (49 reviews (Oak Street Health))
What patients say
Patients praise
- Doctors and NPs described as kind, caring, and knowledgeable
- Staff reported as professional or courteous in specific instances
- Patients appreciate thorough medical evaluations and comprehensive care planning
- Appreciation for clear communication and availability in multiple languages
- Quick and efficient care when appointment processes are navigated successfully
Common complaints
- Difficulty with administrative follow-up, referrals, and document processing
- Frustration with call centers and inability to reach local clinics directly
- Perceived uncaring or dismissive behavior from front-desk staff
- Complaints regarding long wait times and appointment scheduling issues
- Dissatisfaction with treatment plans (e.g., perceived lack of thoroughness for pain management)
In patients' words
"I met Lavea Landrum at an appointment for my spouse. She was so thorough that I decided then and there to make her my PCP. Friendly, knowledgeable and kind."
— Oak Street Health (LaVea Landrum)"I would give 0 stars if I could. Dr Garrett was great at my appointment. The issue comes with follow up calls and requests for documents that were needed."
— Birdeye (T. Garrett Family Health and Wellness Clinic)"Ms. Hernandez is good. Oak Street Health is bad. Having a call center is not working. I need to be able to contact the local clinic."
— Oak Street Health (Arcela Hernandez)"I am immensely disappointed and frustrated. I can sleep about four or five hours a night. When that's not enough I sleep in a chair. And YOU offered ibuprofen."
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