Duncan - Oklahoma Heart Hospital
Cardiology • Duncan, OK
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 5 out of 5 stars (1,189 patient surveys)
What patients say
Patients praise
- High patient recommendation rates (92%).
- Strong marks for nurse and doctor communication.
- High-performing ratings in several adult procedures and conditions.
- Generally positive patient satisfaction scores reported on third-party sites.
Common complaints
- Billing and administrative disputes, including allegations of fraudulent billing practices settled for $2.8 million in 2019.
- Employment-related class action lawsuits regarding compensation and overtime pay.
- Occasional complaints in online reviews related to billing delays or communication issues.
In patients' words
"92% of patients would definitely recommend this hospital."
— Momentary Labs (based on CMS data)"Two reasons for five stars: 1, they were amazing when they treated my grandmother in her late stage..."
— Yelp Review"The frontline medical team has always been great, but I think some hospital officials cared more about dollar signs than vital signs."
— KFOR-TV (quoting former employee)More clinics in Duncan
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