Psychiatric Services | Mental Health Care | Minnesota
Psychiatry • Duluth, MN
Ratings by platform
- Essentia Health (Michael Hayes, MD): 4.8/5 (169 reviews) (169)
- Healthgrades (Dr. David Baldes): 3.2/5 (11 reviews) (11)
- Rehab.com (St. Luke's Hillside Center): 2.9/5 (21 reviews) (21)
- Rehab.com (Aspirus St. Luke’s Behavioral Health): 3.26/5 (316 reviews) (316)
- Rehab.com (Aspirus St. Luke’s Clinic – Grand Ave): 3.72/5 (36 reviews) (36)
What patients say
Patients praise
- Instances of attentive and caring interactions with specific doctors and nursing staff
- Appreciation for efficient appointment scheduling and short wait times in some clinics
- Gratitude for high-quality surgical or emergency medical care received during inpatient stays
Common complaints
- Reports of poor customer service and unhelpful communication from reception/scheduling staff
- Complaints regarding difficulty obtaining timely appointments or accessing care during emergencies
- Concerns about provider attentiveness, misdiagnosis, or negligence in patient management
- Negative experiences with administrative processes, such as referral management and system transitions
In patients' words
"This place is absolutely dangerous and negligent... I have never ever felt safe here, not even once."
— LocalityBiz (St. Luke's Mental Health Clinic)"First off you are not a patient...you are a transaction. To get an update or status of a loved one don't ever expect a phone call from them until they are ready for them to be discharged."
— Birdeye (Essentia Health-St. Mary's Medical Center)"St lukes is the best place for medical appointments and procedures I've ever been to... they treat you like a person, (not some trash) they aren't a fake nice either, they really care."
— Rehab.com (Aspirus St. Luke’s Clinic)More clinics in Duluth
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