Primary Care | Essentia Health
Primary Care • Duluth, MN
Ratings by platform
- Healthgrades and Medicare Care Compare: 75% patient recommendation rating on Healthgrades; 62% on Medicare Care Compare (14 complaints reported to Better Business Bureau in the last 3 years)
- Essentia Health internal provider profile pages: Individual providers consistently maintain high internal ratings (typically 4.7 to 5.0 out of 5 stars) (Varies by provider; many have over 100-200 reviews each)
What patients say
Patients praise
- High patient ratings for individual primary care providers and advanced practice clinicians (often 4.7-5.0 range)
- Positive feedback regarding bedside manner and care team communication in specific clinical settings
- Recognition for patient safety and experience performance in hospital settings
Common complaints
- Billing and insurance payment concerns
- Difficulties with follow-up and communication after care
- Perceived lack of patient-centered care or responsiveness from staff
- Negative experiences with emergency room triage and security personnel
In patients' words
"I am now receiving threatening, continuous Late Payment notices for the same amount from Essentia. This truly feels like harassment."
— Better Business Bureau complaint"The new ICU is beautiful. Wonderful nurses and doctors. All so kind and caring. Thank you so much ICU for taking such good care of my Dad."
— Birdeye/Google ReviewMore clinics in Duluth
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