Ear, Nose & Throat - Essentia Health-Duluth Clinic 3rd ...
Ear, Nose & Throat • Duluth, MN
Ratings by platform
- Essentia Health-Duluth Clinic 3rd Street (Building F) - provider Robert Gruhl, MD: 4.6 out of 5 (142 reviews (Essentia page shows 142 Reviews | 28 Comments))
- Essentia Health-Duluth Clinic 3rd Street (Building F) - provider Heidi L'Esperance, MD: 4.8 out of 5 (199 reviews (Essentia page shows 199 Reviews | 19 Comments))
- Healthgrades - provider Gretchen Kehoe, PA-C: 4.4 out of 5 (16 reviews)
- Healthgrades - provider Tanner Schmitz, PA-C: 4.6 out of 5 (16 reviews)
What patients say
Patients praise
- Many reviewers/patients describe good listening, clear explanations, and respectful/thoughtful care (e.g., Kehoe and Schmitz reviews)
- Some reviewers report helpful thorough exams and time taken to address questions
- Overall high star ratings for several ENT providers at the Essentia Health-Duluth Clinic 3rd Street (Building F)
Common complaints
- Some reviewers felt providers didn’t listen to concerns or didn’t answer questions directly (Kehoe review summaries)
- Some negative experiences describe rushed/limited explanation or feeling “blown off”
- At least one review reports concerns about not examining the throat/neck appropriately or leading to an alternate ENT appointment elsewhere
In patients' words
"“He was very informative. We talked about all my concerns. He explained my exam thoroughly.”"
— Healthgrades review text for Tanner Schmitz, PA-C"“In her strong effort to complete the examination she didn't take the time to listen to my concerns.”"
— Healthgrades review text for Gretchen Kehoe, PA-C"“He never introduced himself. Poor bedside manner. I did not trust this person to do the procedure.”"
— Healthgrades review text for Robert Gruhl, MD"“I came in due to throat and neck issues, but the doctor didn't even examine my neck… and diagnosed me with something… I'm getting another ENT appointment elsewhere.”"
— Healthgrades review text for Tanner Schmitz, PA-CMore clinics in Duluth
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