The Rehabilitation Center - DuBois - Penn Highlands Healthcare
Physical Therapy • DuBois, PA
Ratings by platform
- MedicalRecords.com (Penn Highlands Dubois): 2.2 (94 reviews)
- HealthLocator (Penn Highlands Dubois): ★★☆☆☆ (Communication with nurses/doctors/medicines shown as 2-star level) (Not stated)
- HospitalsAndClinics.com (Penn Highlands Dubois): Hospital Overall Rating: 2 / 5 (2.4 (293))
What patients say
Patients praise
- Some claim positive patient outcomes and high satisfaction for Penn Highlands inpatient rehabilitation (provider materials)
- Some mention that rehab patients have recommended The Rehabilitation Center to family and friends (provider materials)
Common complaints
- Very low patient experience ratings reported on MedicalRecords.com (rating 2.2/5.0 with 94 reviews)
- Concerns about delays/lack of timely provider information and care coordination (examples from MedicalRecords.com reviews)
- Multiple low patient-experience ratings on HCAHPS-derived measures/communication categories on HealthLocator (e.g., nurses/doctors/medicines)
In patients' words
""My mother had a stroke... it’s 2pm and still no doctor with information on her test results.""
— MedicalRecords.com review snippet for Penn Highlands Dubois""Compared to Pennsylvania inpatient rehab providers their performance has been: Worse than the average... They have been consistenly bad overall.""
— PlainProof performance summary for Penn Highlands Dubois""Communication with nurses" shows ★★☆☆☆; "Communication with doctors" shows ★★☆☆☆; "Communication about medicines" shows ★★☆☆☆."
— HealthLocator HCAHPS-based patient experience section for Penn Highlands DuBoisMore clinics in DuBois
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