Orthopedic One
Physical Therapy • Dublin, OH
Ratings by platform
- WebMD (for Dr. Thomas Ellis): 4.5/5 (24 reviews)
- WebMD (for Dr. Ryan Palmer): 5.0/5 (14 reviews)
What patients say
Patients praise
- High praise for clinical expertise and diagnostic accuracy of doctors
- Professional, thorough, and compassionate care from medical staff
- Strongly positive feedback for the physical therapy program and individual therapists
- Efficient and clear communication regarding treatment options
Common complaints
- Complaints regarding administrative, billing, and scheduling staff interactions
- Occasional reports of long wait times for appointments
- Instances of perceived lack of follow-up or ineffective post-surgical care from specific providers
- Specific criticisms regarding billing disputes and being sent to collections
In patients' words
"Amazing experience with Dr. Ellis. He took his time with me and made me feel seen and heard when my 4 other doctors couldn't figure me out."
— Yelp Review"Absolutely an excellent choice for a surgeon!! Amazing physical therapy program!! Everything else was terrible. If I knew before surgery what I know now I would have picked someplace else"
— WebMD Review"OVERCHARGE for servicesnot friendlynot willing to negotiate on bill and sent to collections within 6 monthsspent 10 minutes with specialist to be charged 215.00not helpful at all."
— BBB Customer ComplaintMore clinics in Dublin
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