Dublin - Ohio Gastro
Gastroenterology and Hepatology • Dublin, OH
Ratings by platform
- Yelp: 2.2 out of 5 stars (brand-wide) (119 reviews (brand-wide))
- Yahoo Local: 3.0 out of 5 stars (location-specific) (9 reviews (location-specific))
- Birdeye: 4.9 out of 5 stars (Dr. Hennessy) (44 reviews)
- Healthgrades: 4.9 out of 5 stars (Dr. Gaible) (37 reviews)
- Vitals: 4.6 out of 5 stars (Dr. Golian) (9 reviews)
- Healthgrades: 4.5 out of 5 stars (Dr. Botkins) (Not explicitly stated (but reflects generally positive physician-specific feedback))
What patients say
Patients praise
- Caring and professional bedside manner from physicians
- Comfortable and safe procedure environment
- Staff are often described as friendly and helpful
- Clear communication regarding procedures and health concerns
Common complaints
- Difficulty with administrative coordination and referrals
- Long wait times
- Perceived impersonal "mill" experience for some patients
- Concerns about billing practices
In patients' words
"The staff, the nurses, the NP anesthesiologist, the Gi doctor were all so caring and nice. They made me feel very comfortable and took the time to talk to me and lower... my anxiety."
— Yahoo Local User Review"What should have been a simple referral process turned into an incredibly frustrating experience. Initially, I was told they could not provide a referral because I had not been seen within the past year."
— Yelp User Review"Dr. Botkins and her staff are wonderful. I referred two people to her. They really listened to me and my concerns."
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