General Surgery Downey Medical Office Building
General Surgery • Downey, CA
Ratings by platform
- Birdeye (Kaiser Permanente Downey Medical Center): 3.5/5 (1,405 reviews)
- Birdeye (Kaiser Permanente Orchard Medical Offices): 4.1/5 (198 reviews)
- Yahoo Local (Kaiser Permanente Orchard Medical Offices): 2.5/5 (250 reviews)
What patients say
Patients praise
- Compassionate and knowledgeable medical staff
- State-of-the-art medical technology and facilities
- Positive outcomes for specific surgical procedures
- Effective, timely communication from some doctors during care
Common complaints
- Long wait times for appointments and walk-ins
- Concerns about communication and staff professionalism
- Difficulty navigating large facility layouts
- Issues with billing or insurance reimbursement processes
In patients' words
"Excellent service with state-of-the-art technology! Knowledgeable and compassionate doctors, nurses and staff."
— Birdeye (Patient Review)"The customer service is horrible and they’re thieves. My dads personal belongings went missing... and there’s no sympathy from them except nothing but rudeness and no help!"
— Birdeye (Patient Review)"My dad goes and is made to wait TWO HOURS- WITH an appointment. He’s literally there right now waiting for the doctor to do his follow up check up from having neck surgery back in June."
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