PIH Health Cardiology - Downey MOB
Cardiology • Downey, CA
Ratings by platform
- PIH Health official website: Approximately 4.7-4.9 out of 5 stars (based on provider-specific internal ratings) (Varies by provider)
What patients say
Patients praise
- Individual medical assistants described as kind and informative
- Some doctors perceived as caring
- Reasonable wait times for in-person appointments at some locations
Common complaints
- Long hold times on the phone
- Unresponsive or unprofessional office staff/front desk service
- Perceived understaffing/lack of resources for patient care
In patients' words
"The customer service/Front desk is TERRIBLE! On hold for 139 minutes?! I called at 4:30 and they close at 5...Really?!"
— LocalityBiz user review"Her MA (medical assistant) Bianca was kind & informative, patient & provided respectful provision of care. The wait time was reasonable."
— Yelp review (regarding PIH Health Downey Hospital)More clinics in Downey
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