Bayhealth Family Medicine, Dover
Preventive Medicine • Dover, DE
Ratings by platform
- Bayhealth Official Website (via Press Ganey): 4.9/5 (256 ratings) for Dr. Ankomah; 4.8/5 (104 ratings) for Dr. Parise (Multiple ratings aggregated via Press Ganey)
- Healthgrades: 4.7/5 (52 ratings) (52 ratings)
- LocalityBiz/Third-party directories: Predominantly 1-star reviews (Multiple individual reviews)
What patients say
Patients praise
- High patient satisfaction for specific physicians (e.g., Dr. Ankomah)
- Physicians described as attentive, caring, and thorough listeners
- Positive experiences with medical care quality despite administrative issues
- Some patients find the staff helpful and professional
Common complaints
- Difficulties with administrative tasks such as prescription refills and referrals
- Frequent turnover of physicians leading to lack of continuity of care
- Challenges reaching the office by phone or obtaining timely responses via the patient portal
- Complaints regarding front desk customer service and perceived lack of empathy
- Long wait times for appointments
In patients' words
"Constant revolving door of doctors… has been my primary care for over 2 years, and haven’t had the same person more than 3x for my monthly appt’s. Impossible to get prescription refills."
— LocalityBiz Review"I was nervous to go to this location seeing the star rating. But after going to a few appointments... I am so glad I went. The Doctors are great they really spend the time to explain things."
— LocalityBiz Review"Dr. Ankomah is a very professional hand on doctor. She is caring and compassionate doctor who make sure all my needs and concerns were addressed."
— Healthgrades Review}}]},top_results:}null} ==More clinics in Dover
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